We may collect the following types of information:

• Personal Details: Name, email address, phone number, age, gender, and location when you book a session or contact us.

• Health & Therapy Information: Any information you voluntarily share during therapy sessions or while filling assessment/intake forms.

• Payment Information: When applicable, through secure third-party payment processors (we do not store card details).

• Technical Information: Device type, browser, IP address, and website usage data via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule and deliver online/offline therapy sessions

• Respond to enquiries and provide customer support

• Maintain records for clinical and administrative purposes

• Improve our website and services

• Comply with legal and regulatory requirements

3. Confidentiality and Data Protection

All information shared with Vindyaa Counselling Services is strictly confidential. We follow ethical guidelines for mental health professionals and comply with applicable data protection laws.

• Session notes are securely stored and accessible only by your therapist.

• We will never share or sell your personal information to third parties for marketing purposes.

• Information may only be disclosed if legally required (e.g., in situations involving risk of harm or court orders).